The «tone» of online communication
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When Silence Becomes Bullying: What’s Digital Silence?

Online bullyingClick to read  
To ignore a person in real life has the same meaning as to ignore him online?Click to read  
Even Online Communications Have a Tone of Voice

How to scream writing: the role of characters and punctuationClick to read  
Sending too many (and too long) messages can be stressful but not effectiveClick to read  
Common Mistakes On Online Exchanges

Through chat the risk of misunderstanding is very highClick to read  
Rules to avoid being misunderstoodClick to read  
 Keywords

Online Bullying, Cyberbullying, Digital Silence, Online chats, Online communication, Communication, Messaging, Non-verbal communication


 Objectives/goals:

At the end of this module you will be able to:
● Prevent online bullying
● Understand the concept of “digital silence” and respect other people not ignoring their messages
● Have a correct “tone of voice” in online chats
● How not to be misunderstood in a chat


 Description:

In this module we will introduce the concept of Digital Silence discussing about Cyberbullying, in Unit 1: ignoring a person's message is considered an offensive form that can hurt. Then we will treat the tone of voice in online messaging and the importance of non-verbal communication, in Units 2 and 3. these modules describe the role of punctuation, emoticons and the use of capital letters to convey the tone in which information is being communicated.


 Top 5 Key Facts

1. Ignoring a person's messages is considered a form of bullying
2. Even an online conversation can have a tone of voice
3. Punctuation and capital letters must be used with caution in an online convention because these regulate the tone with which a written message refers
4. Using the appropriate emoticons can help to better pass the tone with which a message has been reported and to avoid misunderstandings
5. It is important to reread a message before sending it to make sure there are no errors that lead to misunderstandings


 Contents in bullet points

1. Module name: The «tone» of online communication
1.1. Unit name: When Silence Becomes Bullying: What’s Digital Silence?
1.1.1. Section Name: Online bullying
1.1.2. Section Name: To ignore a person in real life has the same meaning as to ignore him online?
1.2. Unit name: Even Online Communications Have a Tone of Voice
1.2.1. Section Name: How to scream writing: the role of characters and punctuation
1.2.2. Section Name: Sending too many (and too long) messages can be stressful but not effective
1.3. Unit name: Common Mistakes On Online Exchanges
1.3.1. Section Name: Through chat the risk of misunderstanding is very high
1.3.2. Section Name: Rules to avoid being misunderstood